top of page

Terms of Service

Effective Date: October 28, 2026
Website: www.thehighdoor.com
Business: HIGHDOOR, LLC
 

Welcome to HIGHDOOR Commercial Cleaning.
 

These Terms of Service ("Terms") govern your access to and use of the website operated by HIGHDOOR, LLC ("HIGHDOOR," "we," "us," or "our"), including its content, forms, online estimates, and related features.

By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use of the website.
 

1. Website Purpose

This website provides information about HIGHDOOR, our commercial cleaning and related services, and opportunities to contact or do business with us.

Visitors may use the website to learn about our services, request estimates, schedule walkthroughs, submit inquiries, apply for employment, and access other information or features we make available.

Information provided on this website is for general informational purposes and does not, by itself, establish a customer relationship or create a contract for cleaning services.


2. Estimates and Pricing

HIGHDOOR may provide automated estimates through our website, including our Instant Estimate calculator.

Online estimates are preliminary approximations based on the information provided by the user and certain assumptions about the facility and requested services.

Actual pricing may vary based on factors including, but not limited to:

  • Facility size, layout, and condition

  • Cleaning frequency and scheduling requirements

  • Number and condition of restrooms and other facilities

  • Flooring types and specialized cleaning requirements

  • Access restrictions and operational considerations

  • Requested services, supplies, and equipment

Online estimates are not binding quotes, guaranteed prices, or offers to provide services at a specified rate.

Final pricing and service availability are subject to HIGHDOOR's review, which may include an onsite walkthrough, and confirmation through a written proposal or service agreement.

HIGHDOOR reserves the right to correct errors in online estimates and to decline service requests when appropriate.


3. Service Agreements

The use of this website does not constitute an agreement to purchase or provide cleaning services.

Any commercial cleaning, janitorial, maintenance, or related services provided by HIGHDOOR are subject to the terms of the applicable proposal, service agreement, or other written agreement accepted by the parties.

Those agreements may establish specific requirements regarding:

  • Scope of work and service frequency

  • Pricing, invoicing, and payment

  • Scheduling, access, and customer responsibilities

  • Service modifications and cancellations

  • Quality standards and issue resolution

  • Insurance, liability, and other contractual obligations

In the event of a conflict between these Website Terms of Service and an executed service agreement, the service agreement will control with respect to the contracted services.


4. Inquiries and Scheduling Requests

Submitting a contact form, requesting a walkthrough, or making another inquiry through the website does not guarantee service availability or an appointment.

Appointments and services are subject to confirmation by HIGHDOOR.

You agree to provide accurate and reasonably complete information when submitting inquiries or requests. HIGHDOOR is not responsible for errors or delays resulting from inaccurate or incomplete information submitted through the website.


5. Employment Applications

HIGHDOOR may provide employment information and application forms through this website.

Submitting an employment application does not guarantee an interview, offer of employment, or any other employment opportunity.

Applicants are responsible for providing accurate information. HIGHDOOR may review and verify applicant information as permitted by applicable law.

Employment opportunities, hiring decisions, and employment relationships are subject to applicable laws and any separate employment documents or agreements.


6. Acceptable Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or the rights of others.

You may not:

  • Attempt to gain unauthorized access to the website, its systems, or associated data.

  • Introduce viruses, malicious code, or other harmful technology.

  • Use automated tools to improperly interfere with, overload, or extract data from the website.

  • Submit fraudulent, misleading, abusive, or unlawful content.

  • Impersonate another individual or organization.

  • Copy, reproduce, distribute, or commercially exploit website content without appropriate permission, except as permitted by law.

HIGHDOOR may restrict access to website features or take other appropriate measures when misuse is identified.


7. Intellectual Property

Unless otherwise indicated, the content on this website, including text, graphics, logos, designs, images, and other original materials, is owned by HIGHDOOR, LLC or used with appropriate permission.

The HIGHDOOR name, branding, and associated materials may not be reproduced or used in a way that suggests affiliation, sponsorship, or endorsement without written permission.

Visitors may access and use website content for personal or internal business informational purposes, provided they do not remove ownership notices or otherwise violate applicable intellectual property rights.

Nothing in these Terms grants ownership or licensing rights beyond those expressly stated.


8. Third-Party Services and Links

Our website may contain links to third-party websites or use external technology providers for functions such as hosting, scheduling, analytics, communications, and payment processing.

These third parties may operate under their own terms, conditions, and privacy policies.

HIGHDOOR does not control and is not responsible for the independent content, availability, security, or practices of third-party websites and services, except as otherwise required by applicable law.

We encourage visitors to review the applicable policies before interacting with external services.


9. Privacy and Information Handling

Your privacy is important to us.

Information submitted through this website may be collected, used, and shared as described in our Privacy Policy.

Our Privacy Policy explains our practices regarding personal information, website analytics, communications, payment-related information, and available privacy choices.

Please review our Privacy Policy at:

https://www.thehighdoor.com/privacy-policy


10. Website Availability and Accuracy

HIGHDOOR makes reasonable efforts to keep website information accurate, current, and accessible.

However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or free from technical issues.

Website content, service descriptions, pricing tools, and availability information may be updated, corrected, or discontinued without prior notice.

To the extent permitted by applicable law, the website and its features are provided on an "as available" and "as is" basis, without warranties regarding their operation or suitability for a particular purpose.

This section relates to website functionality and does not modify any warranties or obligations expressly established under a separate service agreement.


11. Limitation of Liability

To the fullest extent permitted by applicable law, HIGHDOOR, LLC and its representatives will not be liable for indirect, incidental, special, or consequential damages arising from the use of, or inability to use, this website or its online features.

This includes losses resulting from temporary website interruptions, technical errors, or reliance on preliminary online estimates.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

This section applies to website use and does not replace or modify liability provisions contained in a separate agreement for cleaning or related services.


12. Changes to These Terms

HIGHDOOR may update these Terms from time to time to reflect changes in our website, business operations, services, or applicable legal requirements.

Updated Terms will be posted on this page with a revised effective date.

Changes will apply prospectively and will not automatically modify existing executed service agreements.

Your continued use of the website after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.


13. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

To the extent permitted by applicable law, legal disputes arising specifically from these Website Terms of Service will be subject to the jurisdiction of the appropriate courts located in Pinellas County, Florida.


14. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.


15. Contact Information

If you have questions about these Terms of Service or the use of our website, please contact:
 

HIGHDOOR, LLC
Website: www.thehighdoor.com
Phone: (727) 354-3667
Email: support@thehighdoor.com

bottom of page